Keep your fleet on-site and your projects on-budget with our outstanding technical support program – Tech Pro. We understand that minimising downtime is more than desirable – it is essential.

As part of Genie 360 Support, we offer Tech Pro – a suite of three effective solutions that together, give you the benefit of 24/7 technical support and training to keep your machines productive right around the clock.

Call 1800 788 633 now to register for our online and face-to-face technician training programs.

National Technical Support Centre

When you need technical support, our team of experts are always available to take your call including after-hours and on weekends. We guarantee there will always be a Genie expert on hand to provide the support you need, when you need it. Just call 1800 788 633, and we’ll be able to help around the clock.

Technical Tips

Find answers to commonly asked questions 24 hours a day – 7 days a week.

Tech Tips

Online technical training

Current customers can self-register for free at techpro.genielift.com.

• No minimum class size / low impact on staffing
• Less service “down time” for training
• No travel expense or “group” time loss
• Technicians can work at their own pace
• Available 24/7/365 to access from work, home or any computer
• Compatible with multiple web browsers
• Course completion status is recorded for reporting
• A certificate of training is available for each course upon completion

Face-to-face technical training

Upskill your team with customised training packages tailored directly to the needs of your business. Our outstanding face-to-face service technician training program is delivered by our in-house, certified trainers right across Australia.

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