Service and Maintenance

Maintenance Protocol Streamlines Boom & Scissor Lift

Previously, Genie® lifts were subject to several different maintenance protocols (depending on model) and required 24 separate manuals for booms and 6 for scissor lifts to help you maintain your equipment. We have streamlined protocols and offer one condensed, easy-to-use manual for each family. This will help lower your total cost of ownership and drive your rental return on invested capital (rROIC).

Download the Manuals:

Boom Maintenance Scissor Maintenance

Safety Notices & Campaign Bulletins

If you are an owner or inspector of any Genie®  equipment, regularly check the serial number against our safety notice database.

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Many2one

24 boom manuals and 6 scissor manuals now condensed into one easy-to-use guide

25% savings

These changes could save you up to 25% on service resources per boom

Booms&scissors

Standardised across the entire boom and scissor family

less labour

10 hours less labor time estimated per lift/per year

Many tasks

Many tasks moved from quarterly and semi-annually to annually

Digital Format

Digital format available

Support when you need it. Where you need it.

Our service and maintenance team is factory-trained in our factories in the USA with the technical skills and tools to professionally service and maintain your Genie equipment to the highest possible standard.

We are committing to keeping your fleet productive through a full range of:  Field service - Schedule maintenance - Warranty support - The reassurance of Genie Genuine Parts - Comprehensive quarterly and annual inspections - Expert workshop repairs.

QUALITY FEEDBACK TEAM GENIE

Service 24/7

Our national 24/7 helpline at
1800 788 633 ensures you have access to a Genie expert any time – day or night, for on-the-spot service support when you need it.

RESOURCES

 

Manuals

 

 

* Manuals are in Adobe PDF format. Click here to download the newest version of Adobe Reader to view the manuals.

More Information on: 1800 788 633

Design Registration

  • Material and Small Personal Lifts (Imported after March 1st 2011)
     
     
    AWP-20S-AC-AU.2-2011
    AWP-20S-DC-AU.2-2011
    AWP-25S-AC-AU.2-2011
    AWP-25S-DC-AU.2-2011
    AWP-30S-AC-AU.2.2011
    AWP-30S-DC-AU.2-2011
    AWP-36S-DC-AU.2-2011
    AWP-40S-DC-AU.2-2011
    GR15-AU.2-2011
    GR20-AU.2-2011
    GRC12-AU.2-2011
  • Straight Booms (Imported after March 1st 2011)
     
     
    S45-AU.2-2011
    S45-AU-2011 OPS Inclusive
    S60-AU.2-2011
    S65-AU2-2011 OPS Inclusive
    S65-TRAX-AU.2-2011
    S85-AU.2-2011 OPS Inclusive
    S105-AU-2011
    S-125 AU AS 1418.10-2011
    S125-AU.2-2011
    SX-135XC AU AS 1418.10-2011
    SX150-AU-AS-1418.10-2011
    SX180-AU-2-2011
  • Articulated Booms (Imported after March 1st 2011)
     
     
    Z30.20N-RJ-AU-2011
    Z-33.18 AU AS 1418.10-2011
    Z34.22IC-AU-2011
    Z34.22N-AU-2011
    Z34.22BE-AU-2011
    Z40.23N-RJ-AU.2-2011
    Z45.25J-DC-AU-2011
    Z45.25J-RT-AU.2-2011
    Z-45 25J RT AU AUS1418.10
    Z51.30J-RT-AU.3-2011
    Z60.34-AU-2011
    Z-60_37FE AU AS 1418.10-2011
    Z62.40-AU-2011
    Z80.60-AU-2011 OPS Inclusive
    Z135.70-AU-2011
    ZX135.70-AU-2011
  • Scissors (Imported after March 1st 2011)
     
     
    GS1532-AU.2-2011
    GS1930-AU.2-2011
    GS1932-AU.2-2011
    GS2032-AU.3-2011
    GS2632-AU.3-2011
    GS3232-AU.2-2011
    GS2046-AU.2-2011
    GS2046-AU-Pipe Cradle Option
    GS2646-AU.2-2011
    GS2646-AU-Pipe Cradle Option
    GS3246-AU.2-2011
    GS2668RT-AU-2011
    GS3268RT-AU-2011
    GS2669RT-AU-2011
    GS2669DC-AU-2011
    GS3369RT-AU-2011
    GS3269DC-AU-2011
    GS3384RT-AU-2011
    GS4047-AU-2011
    GS4069RT-AU-2011
    GS4069DC-AU-2011
    GS4390RT-AU-2011
    GS4390-ORT-AU-Pipe Cradle Option
    GS5390RT-AU-2011
    GS5390-ORT-AU.2-Pipe Cradle Option
    GS2669BE-AU-2015
    GS3369BE-AU-2015
    GS4069BE-AU-2015
  • Towed Aerial Lifts (Imported after March 1st 2011)
     
     
    TZ34.20-AU.2-2011
    TZ50DS-AU.2-2011
    TZ50R-AU.2-2011

Material Safety Data Sheets

Special Application & Use Guidelines

Risk & Hazard Management

Safe Work Method Statements

Fuel Consumption

Environmental Policy

 

 


Warranty

Our knowledgeable, responsive warranty team is here to help make your warranty experience as seamless as possible.

  • Standard 2-2-5 Year Warranty on all Booms, Scissors and Telehandlers
  • Comprehensive 1 Year Warranty on Towed Products, Material Lifts and AWP