Blog

Late Night Service Support
Every now and then we hear of a situation where a Genie team member has quietly gone well beyond the call of duty to help out a customer. Such is the recent situat ion involving James Millen of the Sydney branch.

HIANZ Highlights
Market conditions in New Zealand continue to show steady growth, A trend which has been evident for the past three years. Local contractors are busy as Christchurch remains the focus of on-going re-construction work in commercial and civil works.

NSW Industry Gathering at Westrac
The NSW branches of the Elevating Work Platform Association of Australia and the Telescopic Handler Association of Australia recently held a member get together at the Westrac facility at Tomago, near Newcastle.

AAH Team Backs GS-69RT Scissor Lifts
Despite the current year being one of the toughest experienced by Trent Hogan at Australian Access Hire (AAH), the company has continued to build ITS fleet, with the Genie® brand the mainstay of ITS 1000 unit Sydney based operation.

Service support expands in Darwin
With more than 15 years of providing Genie equipment into Darwin, there are an estimated 300 Genie units already in the market. And the Genie fleet grows by the week as the market demands more equipment.

Darwin the hub for top end expansion
With the rapid growth in demand for access equipment in the Northern Territory, the industry has grown to the extent that a number of national rental companies have moved into Darwin to have a local presence.

Genie Z-135 reaching high in South Australia
Construction is well underway on an extraordinary new building in Adelaide. The South Australian Health and Medical Research Institute is expected to be completed by the end of this year, following a two-year build.

Adelaide Service expands
The level of customer support in the South Australian market has been boosted with the appointment of Nick Keith to the position of Field Service Technician. Nick joins Jason Harvey and Reg Thompson as part of the SA Service Team.

CONEXPO 2014 - Are You Going?
BY ANY MEASURE THE CONEXPO CONVENTION IN THE USA IS BIG. THIS EVENT, TO BE STAGED AT LAS VEGAS IN MARCH 2014, BRINGS TOGETHER THE BIGGEST, LATEST AND BEST FROM EQUIPMENT MANUFACTURERS THE WORLD OVER.

Survey enhances Genie customer service
LATE IN 2012, WE surveyed the Australasian customer base to evaluate how customers view the brand, the products and aftermarket parts and service support . The result of this work has been documented and developed into a three year strategy.